EU Probes SAP Over ERP Support Market Tactics

European regulators have launched a formal investigation into SAP’s aftermarket services for its on-premise enterprise resource planning (ERP) software. The EU probes SAP over whether its practices may restrict competition by limiting customer choices in ERP support services.

The European Commission aims to determine if SAP’s conduct violates antitrust rules by tying customers to its own support offerings, potentially disadvantaging independent service providers. Officials are examining whether SAP’s approach deters businesses from switching to alternative support vendors or imposes unfair conditions on third-party providers.

As the EU probes SAP over these potentially anti-competitive practices, regulators are focusing on how the company structures its support contracts and whether these terms stifle market competition. The investigation could have broader implications for the software industry’s approach to support services.

For further details and updates on the ongoing investigation, read the full article at the official source:

https://www.bleepingcomputer.com/news/legal/eu-probes-sap-over-anti-competitive-erp-support-practices/